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ORDERS AND DELIVERIES

Carriage for deliveries to Ireland, the Scilly, Scottish and Channel Islands and anywhere outside of the British Isles are priced on request, please email admin@cloister-uniforms.co.uk for your quote. Any order that is placed for these areas without requesting the delivery charge first will be contacted to pay any additional postage charge to the standard on our website. If the order is cancelled due to the additional charge not being paid a refund will be issued minus any PayPal fees incurred.

If you would to place an order with us please email admin@cloister-uniforms.co.uk first if you would like to check availability of what you would like to order.

Our staff from our customer service team are still able to assist you through this uncertian time in way that we can.

CUSTOMER RETURNS

If you wish to make a return please email admin@cloister-uniforms.co.uk to get the return authorised, if goods are returned washed, worn, embroidered or damaged and not in the original condition they were sent out in, they will be returned with an invoice for the postage and packaging. All items ordered in from a supplier are non-returnable. Please note, unless there is an error with an order all postage needs to be paid for by the customer ensuring a receipt of postage is obtained.

COVID-19 CUSTOMER UPDATE 

We would like to reassure you at this time that we are open for business as usual. The health and wellbeing of our customers and employees is of the highest importance to us and we are working hard to ensure we are fully operational whilst implementing appropriate measures to protect against the coronavirus.

We would like to thank you for your continued support and custom!

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